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Pre-order Process

 

ORDER PROCESS:

► All items are on a pre-order basis. Pre-orders are orders made upon purchase confirmation and they are not ready stocks.

► All paid and confirmed orders are compiled on a weekly basis - every Thursday at 23:59 (11:59 PM). Any pending orders with payment received after this time will be processed in the following week.

► Orders will be sent for fulfillment, which will take approximately 7 business days to be delivered to us.

► Once received, we will inspect, package and deliver the items to you!

► All paid and confirmed orders can expect to receive their parcels between 9 - 13 business days after the closing date (i.e. Thursday).

► A full refund would be made to you in the event that the item becomes unavailable during the order process.

 

NOTE:

► Quality is assured for all apparels provided by us. All items are checked against prior to mailing them out to ensure its condition.

► Note that the ages indicated for sizing serves only as a guide as height can vary across all infants and children. It is recommended to check the measurements provided for each apparel against what is best suited for your child.

► For Returns & Exchanges, items can be exchanged for another size or design, or refunded in the form of store credits (terms apply). Postage charges incurred for returns & exchanges are excluded. Please refer to Returns & Exchanges for further information.

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